Returns and Refunds:

We guarantee replacement of items damaged in shipping. We must be notified of the damage within 10 business days of your receipt of the order. Please save the damaged packaging and the contents until your refund or exchange is arranged.

If you have issues with product quality you may notify us at 517-599-2535 or through our on our website at BIGGBY Feedback

This policy is for items purchased through the website only.